Zum Partnernetzwerk der KAS gehören unter anderem PHD Chamber of Commerce and Industry, Madras Management Association ( MMA ), Vishwa Yuvak Kendra ( VYK ), All India Santal Welfare and Culture Society ( AISWACS ), Centre for Rural Entrepreneurship and Technical Education ( CREATE ) und Statesman Print Journalism School ( SPJS ).
Bei dem diesjährigen Vorbereitungstreffen stimmten die Direktoren der verschiedenen Altpartner zu, dass das Thema für das JSDP "Restoring confidence, regaining Momentum" sein soll.
www.kas.deAmongst others, PHD Chamber of Commerce and Industry, Madras Management Association ( MMA ), Vishwa Yuvak Kendra ( VYK ), All India Santal Welfare and Culture Society ( AISWACS ), Centre for Rural Entrepreneurship and Technical Education ( CREATE ) and Statesman Print Journalism School ( SPJS ) are part of the partnernetwork.
The directors of the respective organizations agrred that this years´ topic during JSDP will be "Restoring confidence, regaining Momentum".
www.kas.de18. Juni 2004 Customer Relationship Management :
Regaining Customers Es ist bis zu zehnmal teurer, einen neuen Kunden zu gewinnen als einen bestehenden Kunden zu halten.
Daher lernen die Teilnehmer in diesem Seminar eine mögliche Unzufriedenheit ihrer Kunden früher zu erkennen und professionell auf Beschwerden zu reagieren.
www.heidelberg.comJune 18, 2004 Customer Relationship Management :
Regaining Customers It is ten times more expensive to win a new customer than to retain an existing one.
This seminar therefore teaches participants how to recognize possible customer dissatisfaction early on and how to react professionally to complaints.
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