CRM - Customer Relationship Management
The CRM ( Customer Relationship Man-agement ) sector is in charge of the clients of the CSO and is constantly in contact with the organisations receiving support ( LBO ).
As SPOC ( single point of contact ) it forms the central contact point for all client requirements and orders.
www.vtg.admin.chCRM - Customer Relationship Management
Der Bereich CRM betreut die Kunden der FUB und steht in ständigem Kontakt mit den Leistungsbezügerorganisationen ( LBO ).
Er ist als SPOC ( single point of contact ) die zentrale Ansprechstelle für alle Kundenbedürfnisse und -aufträge.
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